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Legal

Return Policy

Buy with confidence. If the vehicle is not the right fit, you have 7 days and 500 miles to bring it back or exchange it for something else on the lot.

Last updated: August 7, 2026

7-Day Return Window

Every retail vehicle purchase includes a 7-day return privilege from the delivery date, provided the vehicle has been driven fewer than 500 miles since delivery. This policy applies to all used vehicles we sell; Crescent Line Motors does not sell new vehicles.

Eligibility Conditions

  • The vehicle is in the same mechanical and cosmetic condition as at delivery.
  • No accident, collision or flood damage has occurred since delivery.
  • No aftermarket parts, wraps, tints or modifications have been installed.
  • Title has not been transferred to a third party and no liens have been added.
  • All keys, manuals, floor mats and accessories are returned with the vehicle.

Vehicle Exchange Option

Instead of a return, you may exchange your vehicle for any other unit in our inventory within the same window. Price differences are settled at the original transaction terms.

How To Start A Return

  • Call (800) 746-4014 or email info@crescentlinemotorsllc.com within the 7-day window.
  • Book a return inspection appointment at our Irondale, Alabama location.
  • Bring the vehicle, both keys, your purchase agreement and your photo ID.
  • Our team completes a condition report, usually within 45 minutes.

Non-Returnable Purchases

  • Wholesale, auction and clearly marked as-is bargain-lot vehicles.
  • Vehicles purchased for commercial fleet or export use.
  • Special-order or consignment units, unless stated in your agreement.
  • Installed parts, accessories and fluids once fitted or opened.

Fees On Return

Returns within the window carry no restocking fee. Government fees already remitted — registration, licensing and taxes — are non-recoverable. Excess mileage beyond 500 miles is charged at $0.45 per mile, and any new damage is deducted at documented repair cost.

Questions?

Contact Crescent Line Motors LLC at info@crescentlinemotorsllc.com or (800) 746-4014, 4405 Crescent Road, Irondale, Alabama 35210, USA. Alabama Dealer License No. D036044811. Our team replies within one business day.